365 / HMO management

An HMO is a different operating model, not an Airbnb with more bedrooms.

HMO strategy sits within the wider 365 property network, with traditional lettings and HMO operations routed through the appropriate lettings function rather than being forced into short-stay management. Licensing, safety obligations, property setup and local demand come first.

01

Strategy

Choose HMO because the property supports it.

Bedroom count alone does not make a good HMO. Layout, bathrooms, communal space, licensing, local demand, Article 4 direction where relevant and the landlord's objectives all affect whether the model is sensible.

02

Compliance

Licensing and safety are part of the business model.

HMO requirements can differ by local authority and property size. Before a management route is represented as available, the relevant licensing, planning and safety position needs to be understood for the actual property.

03

Operations

Room-by-room management has its own rhythm.

Tenant communication, communal areas, maintenance, inspections, utilities, room changes and arrears management can behave very differently from serviced accommodation. The operating setup should reflect that reality.

04

365 network

Use the right route for the right property strategy.

Where a traditional AST or HMO route is more appropriate than short or serviced accommodation, the opportunity can be directed through the relevant lettings route in the wider network rather than forcing the property into short stays.

365 / Next step

Start with the property and the licensing position.

Send the postcode, bedroom count, current use and any existing licence or planning information. We can then determine whether HMO, AST, serviced accommodation or another route deserves further assessment.

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