How do I know if a property is available?
Availability should always be confirmed for the exact dates and guest requirements. A location page or property reference is not a guarantee that a stay can be supplied.
365 / Guest help
Before you arrive.
While you are there.
Simple answers to the questions that most often change a stay.
Start a stay briefCan I stay for weeks or months?
Yes. 365 is designed to handle both short and extended requirements, including relocation, project work and corporate assignments.
Can dates be extended?
Often, but extensions depend on the property remaining available. Ask as early as possible rather than assuming the current stay can automatically continue.
Do you accept pets?
Some accommodation can. Tell us about the pet at the beginning of the brief so we can match the request properly and confirm any property-specific conditions.
Can you find parking?
Where parking is important, make it part of the original brief. In dense city markets it can materially change which properties are suitable.
What if I need several properties or a team stay?
Send the full requirement together. Team size, bedroom configuration, work location, vehicles and shift patterns can all affect the best solution.
Who do I contact during a stay?
Use the contact details supplied with your confirmed booking. For general enquiries, the 365 team can be reached by phone or email from this site.
Are all locations on this website directly operated by 365?
No. Our global market pages also cover sourcing, partner-led markets and expansion areas. Local operating coverage and actual availability must be confirmed for the specific request.
Still unsure?
Ask the question before it becomes a problem.
If the answer changes which property you need, tell us at the beginning of the brief.
Contact 365